Its so-called dark kitchens are powered by a proprietary software system that uses custom algorithms to optimize kitchen and delivery operations. Indianapolis-based ClusterTruck owns and operates vertically integrated, delivery-only kitchens in downtown Indianapolis, downtown Columbus, Kansas City (Mo.) and Denver. Kroger Delivery Kitchen Powered by ClusterTruck will allow our customers to access restaurant-quality fresh and delicious meals like never before and without having to pay excessive service or delivery fees." "Kroger is leveraging ClusterTruck's advanced technology to ensure our customers don't have to sacrifice quality and value for convenience when it comes to meal delivery.
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"The way our customers order and receive meals is evolving, and ClusterTruck's innovative culinary and digital design is cracking the code for the future of profitable meal delivery," according to Kroger Chief Information Officer Yael Cosset. The companies said that, on average, customers receive their food less than 30 minutes after placing an order, with nearly every order “in the hands of the customer” within seven minutes after the meal’s preparation.
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The menu at the Carmel kitchen, for example, ranges from breakfast, salad and soup to rice and noodle dishes, wings, pizza, “grubfare” (burgers, wraps, sandwiches, gyro, mac and cheese, etc.), Latino entrees (burritos, tacos, quesadillas, etc.), sides, children’s meals, beverages and desserts. In Denver, orders can be placed online at. Related: Kroger pilots 30-minute grocery deliveryĬlusterTruck gets Kroger Delivery Kitchen meals into customers' hands within 30 minutes of placing their online order.Ĭustomers in the Carmel, Indianapolis and Columbus delivery zones place ClusterTruck orders online at or through the ClusterTruck mobile app. We are excited to work together to bring this partnership to life to provide our customers with real food delivered to their doorstep.” “Kroger Delivery Kitchen customers can order pizza or pad Thai on the same order and get it delivered hot and fresh, within minutes of the meals being prepared. “ClusterTruck’s ultra-fresh and quick made-from-scratch meals set them apart in the food delivery landscape,” Suzy Monford, group vice president of fresh at Kroger, said in a statement.
Kroger’s King Soopers supermarket chain also will offer the ClusterTruck meal delivery service through a kitchen in Denver. Initially, Kroger Delivery Kitchen is being offered in Columbus, Ohio Indianapolis and Carmel, Ind., where Kroger and ClusterTruck are jointly opening a kitchen. Related: Kroger, Drinks expand Kroger Wine service The meals are made at central “scratch kitchens,” and customers aren’t charged delivery or service fees.
has begun on-demand delivery of meals made at “dark kitchens” through a partnership with “delivery restaurant” ClusterTruck.Ĭalled Kroger Delivery Kitchen Powered by ClusterTruck, the service enables users to order online from a wide menu of freshly prepared meals and have them delivered directly to their home or office within a half-hour, Kroger said Monday.
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